Knowmax

 

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Knowmax is an AI-based omnichannel knowledge management platform that enhances customer engagement. Its key benefits include the ability to streamline agent workflows, offer personalized support and eliminate siloed information. It also boasts of intuitive tools such as a Google-like search engine, cognitive decision trees, and visual guides for simplified troubleshooting and automated responses. Knowmax is suitable for various industries such as telecom, healthcare, e-commerce, and banking, and helps businesses enhance employee knowledge and expertise while providing a seamless customer experience. Overall, Knowmax is a comprehensive solution for customer engagement and communication.

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