Playbooks

 

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Twig’s Playbooks is a collection of resources and strategies tailored to customer support leaders and team members seeking to integrate AI into their operations. The platform includes white papers, vendor evaluation matrices, support community threads, and analytics insights. Key features include in-depth analysis of research findings, practical frameworks for vendor evaluation, a supportive community of customer support professionals, and guidance on measuring the effectiveness of AI solutions. This platform is ideal for customer support leaders and individual contributors looking to enhance their operations, organizations evaluating AI vendors, and professionals seeking to stay up-to-date with the latest research and trends in AI for customer support. With Playbooks by Twig, users can access a wealth of information and guidance on the latest research, vendor evaluation, community engagement, and measuring ROI.

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